TERMS OF SERVICE

1. ACCEPTANCE OF TERMS

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and I DO Entertainment (“Company,” “we,” “us,” or “our”), governing your access to and use of our website at idoentertainment.ca (the “Site”) and all related services, including but not limited to event planning, DJ services, photo booth rentals, catering, bar services, lighting and audio rentals, and event equipment rentals (collectively, the “Services”).

By accessing or using our Site or engaging our Services, you represent that you are at least eighteen (18) years of age and have the legal capacity to enter into these Terms. If you are entering into these Terms on behalf of an organization, you represent and warrant that you have the authority to bind that organization.

2. SERVICES AND BOOKINGS

2.1 Service Descriptions

All descriptions of Services on our Site are provided for informational purposes only and do not constitute an offer to sell or a solicitation of an offer to purchase. We reserve the right to modify, discontinue, or update our Services and pricing at any time without prior notice.

2.2 Booking Process

All bookings are subject to availability and are not confirmed until you receive a written confirmation from us (via email or through our booking platform, HoneyBook). A booking is considered confirmed only upon (a) execution of a service agreement or contract, and (b) receipt of the required deposit payment.

2.3 Service Agreements

For each booking, we will provide a separate Service Agreement detailing the specific scope of services, pricing, timeline, and terms applicable to your event. In the event of any conflict between these Terms and a Service Agreement, the Service Agreement shall prevail with respect to the specific engagement.

3. PRICING AND PAYMENT

3.1 Pricing

All prices quoted are in Canadian Dollars (CAD) and are exclusive of applicable taxes (HST) unless otherwise stated. Prices are subject to change without notice; however, any price confirmed in a signed Service Agreement will be honoured for that engagement.

3.2 Deposits

A non-refundable deposit of twenty-five percent (25%) of the total contract value is required to confirm your booking, unless otherwise specified in your Service Agreement. The deposit secures your event date and initiates the planning process.

3.3 Payment Schedule

Unless otherwise agreed in writing, the remaining balance is due no later than fourteen (14) days prior to the event date. Payments may be made via credit card, e-transfer, or cheque. Late payments may be subject to a late fee of two percent (2%) per month on the outstanding balance.

3.4 Additional Charges

Any additional services, equipment, or modifications requested after the execution of a Service Agreement may result in additional charges. We will obtain your written approval before incurring any additional costs.

4. CANCELLATION AND REFUND POLICY

4.1 Client Cancellation

All cancellation requests must be submitted in writing (email is acceptable). The following cancellation schedule applies:

• More than ninety (90) days before the event: Full refund of amounts paid, less the non-refundable deposit.
• Sixty (60) to ninety (90) days before the event: Fifty percent (50%) of the total contract value is retained; balance refunded.
• Thirty (30) to fifty-nine (59) days before the event: Seventy-five percent (75%) of the total contract value is retained; balance refunded.
• Less than thirty (30) days before the event: No refund. One hundred percent (100%) of the contract value is due and payable.

4.2 Company Cancellation

In the unlikely event that we must cancel our Services due to circumstances within our control, we will provide you with a full refund of all amounts paid, including the deposit. We shall not be liable for any consequential, incidental, or indirect damages resulting from our cancellation.

4.3 Rescheduling

Event date changes are subject to availability and must be requested in writing at least thirty (30) days prior to the original event date. One (1) date change may be accommodated at no additional charge, provided the new date is within twelve (12) months of the original date. Subsequent date changes may incur a rescheduling fee of $250 CAD.

5. FORCE MAJEURE

Neither party shall be liable for any failure or delay in the performance of its obligations under these Terms or any Service Agreement to the extent such failure or delay is caused by circumstances beyond the reasonable control of the affected party, including but not limited to: acts of God, natural disasters, pandemics, epidemics, government orders or restrictions, civil unrest, war, terrorism, labour disputes, power outages, severe weather conditions, or venue closures (“Force Majeure Event”). In the event of a Force Majeure Event, the affected party shall promptly notify the other party, and both parties shall work in good faith to reschedule the event or agree upon an equitable resolution.

6. EQUIPMENT AND RENTAL TERMS

6.1 Care of Equipment

All rental equipment remains the property of I DO Entertainment. You are responsible for the care and safekeeping of all rented equipment from the time of delivery or setup until the time of pickup. Equipment must be returned in the same condition as received, subject to normal wear and tear.

6.2 Damage and Loss

You shall be liable for the full replacement cost of any equipment that is lost, stolen, damaged beyond normal wear and tear, or not returned. A damage assessment will be conducted upon equipment retrieval, and you will be invoiced for any damage or loss at current replacement value.

6.3 Setup and Removal

We require reasonable access to the venue for equipment setup and removal. You are responsible for ensuring that the venue permits our team to access the space at the agreed-upon times. Delays in access may result in additional charges.

7. LIABILITY AND INDEMNIFICATION

7.1 Limitation of Liability

To the maximum extent permitted by applicable law, I DO Entertainment's total liability arising out of or related to these Terms or any Service Agreement shall not exceed the total amount paid by you for the specific Services giving rise to the claim. In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of enjoyment, or emotional distress, even if we have been advised of the possibility of such damages.

7.2 Indemnification

You agree to indemnify, defend, and hold harmless I DO Entertainment, its owners, officers, employees, agents, and subcontractors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney's fees) arising out of or related to: (a) your breach of these Terms; (b) your use of our Services; (c) any injury, damage, or loss occurring at your event venue; or (d) any third-party claims related to your event.

7.3 Insurance

We maintain commercial general liability insurance for our operations. Certificates of insurance are available upon request. We recommend that you obtain your own event insurance to cover risks specific to your event, including but not limited to guest injuries, property damage, and vendor-related incidents.

8. INTELLECTUAL PROPERTY

8.1 Company Content

All content on our Site, including but not limited to text, graphics, logos, images, audio, video, software, and design elements, is the property of I DO Entertainment or its licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from our Site without our prior written consent.

8.2 Event Photography and Media

We reserve the right to photograph and record our Services at your event for use in our marketing materials, portfolio, website, and social media, unless you notify us in writing at least fourteen (14) days prior to your event that you do not consent to such use. Any photos or videos taken by our team remain the intellectual property of I DO Entertainment.

9. USE OF WEBSITE

You agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable laws or regulations
• Attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks
• Interfere with or disrupt the operation of the Site or the servers or networks connected to the Site
• Use any automated means (including bots, scrapers, or crawlers) to access or collect data from the Site
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Upload or transmit any viruses, malware, or other harmful code

10. DISPUTE RESOLUTION

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

10.2 Mediation

In the event of any dispute arising out of or relating to these Terms or any Service Agreement, the parties agree to first attempt to resolve the dispute through good-faith negotiation. If the dispute is not resolved within thirty (30) days, the parties agree to submit the dispute to mediation administered by a mutually agreed-upon mediator in the City of Toronto, Ontario.

10.3 Jurisdiction

If mediation is unsuccessful, any legal action or proceeding shall be brought exclusively in the courts of the Province of Ontario, and you irrevocably consent to the jurisdiction of such courts.

11. GENERAL PROVISIONS

• Entire Agreement: These Terms, together with any applicable Service Agreement, constitute the entire agreement between you and I DO Entertainment and supersede all prior or contemporaneous agreements, representations, and understandings.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
• Waiver: The failure of either party to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
• Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
• Notices: All notices under these Terms shall be in writing and delivered via email to the addresses provided by each party.

12. CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our Site with an updated “Last updated” date. Your continued use of our Site or Services following the posting of changes constitutes your acceptance of such changes.

13. CONTACT US

If you have any questions about these Terms of Service, please contact us at: